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SenseOn Platform 5.28

This release makes the Support Hub easier to use wherever you are, with file attachments, multi-line messages, and pages that fit phones and small screens. Active Response now warns you before you isolate a device that already has a live session connected, so you know what you're interrupting before you act. Reveal charts are also easier to read, with product terms in place of raw field names and a clearer map.

What's new

  • Support Hub: attach files to tickets and write multi-line messages.
  • Active Response: the isolate dialog warns you if a live session is already connected to the device.

What's improved

  • Reveal: chart axes, titles and table headings use product terms instead of raw field names.
  • Reveal: the map has a clearer colour scale and readable hover labels, and keeps your selection.
  • Reveal: a chart with no data source now says so.
  • Support Hub: pages and help panels fit phones and small screens, an empty ticket thread shows a clear message, and attachments show a file-type icon.