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Uninstalling SenseOn

⚠ Warning: SenseOn has a number of analytics which monitor for, and alert on, attempts to uninstall the SenseOn agent.

If you deployed SenseOn using an automation tool, such as one listed under 'Automated Deployment', use that tool for uninstalling that agent where possible. See below for how to manually uninstall the universal sensor from supported operating systems.

Windows

Uninstalling SenseOn from Windows devices is straightforward and can be done using one of the following three methods.

Using Add/Remove program

  • Press Windows Key.
  • Start typing add remove program, select the first match which should be Add or remove programs.
  • On the search bar type SEE.
  • Click on the SenseOn agent icon and select Uninstall.

SEE Uninstall

Using PowerShell with access to the deployed MSI

⚠ Note: This method requires the original MSI which was used during the installation as the MSI defines the GUID which is used for uninstallation.

  • Open PowerShell as an Administrator.
  • Run msiexec.exe /x <absolute_path_to_msi> where <absolute_path_to_msi> is the path to the original installer.

PowerShell Uninstall

UsingPowerShell without access to the deployed MSI

  • Copy and save the PowerShell script at this link script to a location of your choosing.
  • Open PowerShell as an Administrator
  • Navigate to the directory containing the script and execute it.
  • If you encounter an error stating that the script "cannot be loaded because running scripts is disabled on this system", simply run powershell.exe -ExecutionPolicy Bypass .\<script_name.ps1> from the same PowerShell instance, replacing with the name you saved the script under.

PS Uninstall

Linux

Ubuntu/Debian

To manually uninstall SenseOn from Ubuntu/Debian devices:

  1. Open a terminal prompt and run: sudo apt purge senseon-see

CentOS/RedHat

To manually uninstall SenseOn from CentOS/RedHat devices:

  1. Open a terminal prompt and run: sudo rpm -e senseon-see

MacOS

To manually uninstall SenseOn from MacOS devices:

  1. Open a terminal prompt and run: cp /opt/senseon-see/senseon-see.app/Contents/Resources/osx_uninstall.sh /tmp
  2. From the same terminal shell, run: sudo /tmp/osx_uninstall.sh.